Authenticity Guarantee
All items listed on the Kettle marketplace are fully pre-certified by Kettle's team of professional authenticators.
Our Authentication Process
Kettle's authenticity guarantee is designed to help you trade with confidence.
We source our watches directly from reputable, trusted luxury asset retailers. In addition, we double-inspect every watch with our own team of authenticators, who have over 30+ years in the luxury watch and jewelry industry.
Kettle's authenticators employ a rigorous 3-step process in order to stamp our 100% Authenticity Guarantee:
Initial Scrutiny
At the Kettle vault, our authenticators inspect the engraved serial numbers, reference numbers, and model designations.
Our team assesses previous polishings and undisclosed forms of water to confirm it is in alignment with its listed condition and description.
Comprehensive Examination
With a keen eye for detail, our specialists meticulously examine every aspect of the watch dial and clasp.
The integrity of the watch case is inspected by assessing the quality of its construction while scrutinizing any signs of wear or damage, ensuring it meets our stringent quality standards.
Functionality Check
Performance tests to ensure excellent working condition, functioning as intended.
Verification that the watch movement is authentic and matches its reference number in question, with no signs of improper servicing or manipulation.
Complete Transparency
Upon request, we are happy to provide a full authenticity report including a video of the inspection.
Theft & Lost Watch Reports
After passing authentication, each watch is run through The Watch Register, the world’s leading database of lost and stolen watches.
Customer Assurance
In the rare instance of an error in:
Shipping & Handling
Authentication
Storage
Theft Identification
We are committed to promptly rectify the situation and make affected parties whole. We implement a swift and transparent resolution process, ensuring that any inconvenience or discrepancy is addressed with the utmost priority, either by our insurance providers or by Kettle directly.
If you have any claims, please email hello@kettle.fi and we will get in touch with you as quickly as possible.
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